Our Counselling Network

Fundamental to WSM's quality management ethos is the rigorous selection of fully qualified counsellors, supported by WSM's comprehensive policies and procedures.

WSM uses a nationwide network of carefully selected fully qualified counsellors. All of these counsellors have their own established counselling practices, and are experienced in their particular field. WSM works with counsellors across the UK , providing our customers and clients with a network of skilled and trained counsellors providing both telephone and face-to-face counselling services. In particular, WSM requires that our counsellors have established and proven skills at telephone counselling in particular, as well as experience of traditional face-to-face counselling.


The following qualifications and criteria are required by WSM Counsellors:

  • To have membership of either the British Association for Counselling and Psychotherapy (BACP), the United Kingdom Council for Psychotherapy (UKCP) or the British Psychological Society (BPS)
  • To have a minimum of a Diploma in Counselling with 450 hours of supervised counselling experience
  • Abide by the code of ethics of one of the above organisations
  • Have a minimum of two years post qualifying experience as a counsellor
  • Provide a supervisor reference verifying counsellor training and supervision rates
  • Attend regular supervision - one hour supervision for every 15 hours of counselling
  • Meet the BPS/BACP requirements for on-going professional development
  • Have professional liability insurance of £250,000 - £1,000,000